A common utility con involves a caller posing as a utility billing representative claiming that you have an overdue bill, and in order to avoid an immediate shut-off, you must provide a credit card number or prepaid debit card.
Sadly, scammers are meeting with great success using this tactic. According to the Better Business Bureau (BBB), the median loss for a utility scam victim is $500.
Here are a few reminders to keep yourself and your data protected:
- All UUAS-affiliated utility employees carry photo identification.
- Field workers generally wear clothing with the company logo and drive company vehicles. When in doubt, do not allow them in – and if they persist, call 911.
- UUAS utility representatives never demand instant payment in person or over the phone.
- Utility representatives from UUAS companies do not require the use of prepaid debit cards (such as Green Dot MoneyPak, MyVanilla or Reloadit).
- UUAS reps will never request customers meet them at a payment center, such as a department or grocery store, to make a payment.